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Dear Valued Installer,
We're writing to share some fantastic news about your Authorized Tip Installer subscription.
We are thrilled to announce that we are transitioning our entire tip installer database to a new, dedicated section within the Go Play Pool app. This move allows us to create a centralized hub for all tip installers across the entire USA, making it easier than ever for customers to find your services.
As part of this exciting upgrade, we are eliminating the annual subscription fee. Your listing and access to this nationwide network are now completely free!
This means your current paid subscription is being converted to a free account. We have already processed this change, and your credit card will not be charged any future annual fees.
We are confident this new platform will provide you with greater visibility and more opportunities. To access the new, free installer directory, please download the Go Play Pool app. The new platform will be live in January 2026.
Thank you for being a valued member of our network. We're excited to continue working with you on this new and improved platform.
Thank you for being my customer,
John Bertone
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